Privacy Policy

At Active Valley Digital, we respect your privacy and are committed to protecting any personal information you provide while using our website or ordering our custom music services.

1. Information We Collect

To provide a seamless song creation experience, we may collect the following basic information:

• Identification: Full name and contact preferences.
• Contact Details: Email address and phone number (primarily for WhatsApp communication).
• Project Specifics: Song requirements, campaign details, recipient names, or messages shared during the consultation phase.

2. How We Use Your Information

We utilize your data strictly for operational excellence:

• To communicate regarding your order status and creative requirements.
• To record and produce your studio-quality custom songs.
• To provide responsive customer support and handle revisions.

Strict Policy: We do not sell, lease, or share your personal information with third-party advertisers or data brokers.

3. Secure Communication

As our primary mode of order management is via WhatsApp or Email, we may store conversation logs and audio drafts. This ensures we maintain a record of your specific creative vision and provides a history for any future revision requests.

4. Cookies & Analytics

Our website may use essential cookies to enhance performance, improve navigation, and analyze traffic patterns. You may choose to disable cookies in your browser settings, though this may impact certain website features.

5. Third-Party Platforms

Our website contains links to external platforms including:

• Communication: WhatsApp
• Social Media: Instagram, YouTube, and Facebook.

Please note that these platforms maintain their own independent privacy policies. We encourage you to review their terms before sharing sensitive information on those channels.

6. Data Security Measures

We implement robust administrative and technical measures to safeguard your data. While we strive to use commercially acceptable means to protect your personal information, please be aware that no method of transmission over the internet is 100% secure.

7. Children's Privacy

Our services are intended for general audiences. We do not knowingly collect personal identifiable information from children under 13 without parental consent.